Service Center

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Service Commitment

12 Months

1000 Hours

All types of diesel generator sets provided by our company are covered by a 12-month or 1,000 working hours warranty (whichever comes first). Consumable parts and damages resulting from human error are not covered under this warranty.

7 Days

24 Hours

Our company offers professional support year-round, ensuring 24/7 availability to promptly meet your needs and provide reliable service assistance.

Service Policy

Pre-sales Service

Our professional engineers provide pre-sales technical consultations and tailored guidance, offering professional equipment selection and comprehensive solutions, including room layout design and noise reduction plans.

In-sale Service

We will assess your site, provide customized installation solutions, and establish an efficient follow-up and feedback system with customers to ensure smooth communication.

After-sales Service

We provide free guidance on installation and commissioning, and provide our customers with professional training on operation, maintenance, and repair. We establish customer profiles, conduct regular inspections and comprehensive follow-up services.

Tel:
86 15205253588
Email:
sales@stgenset.com
Address:
No.19, Sandang Industrial Park, Xiannu Town, Jiangdu District, Yangzhou City, Jiangsu Province

Online Message

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